Services

Web design, automation and AI for small businesses in Kelowna

Six services for small and medium-sized businesses in Kelowna and across the Okanagan, with one point of contact and no tech jargon. Pick where to start, or message us and we'll figure it out together.

Web design and development

Fast, clear websites and sales pages, built so a customer understands what you offer and gets in touch without detours.

Who it's for: Kelowna and Okanagan businesses with no website, with one that doesn't bring in customers, or about to open.

What's included

  • Designed around your businessNo generic templates: the structure comes from what your customers need to know to decide.
  • Built for phones from day oneFast and easy to use on a phone, where many customers look for you first.
  • Easy contact, bookings or ordersForms and buttons connected to your WhatsApp or your email.
  • Local SEO and your Google profileYour business clearly described for Google and AI assistants, and your Google Business Profile in order.
  • In English, Spanish, or bothBilingual websites for businesses that serve customers in both languages.
Real case Hilo & Hem Bilingual website with online booking for a clothing alterations shop in Kelowna. Ongoing project. See the case

Custom software and web apps

Internal or customer-facing tools that solve one specific problem: a portal, an ordering system, a dashboard with your business numbers.

Who it's for: businesses that have pushed a spreadsheet or a generic app to its limit.

What's included

  • Diagnosis before codeFirst we understand how your team works today and what hurts.
  • Web apps for desktop and phoneNothing to install: they open in the browser.
  • Connected to what you already useSpreadsheets, your customer system (CRM), email or payments, depending on the case.
  • Delivered in stagesProgress you can test before moving on, not a months-long black box.
  • Training for your teamSo they can use it from day one, with a short, clear guide.

Process automation

We take repetitive tasks off your team's plate: copying data from one place to another, sending reminders, putting quotes together.

Who it's for: businesses where someone loses hours every week doing the same thing.

What's included

  • A map of repetitive tasksWe find which tasks eat the most time and which ones to automate first.
  • Automatic reminders and follow-upsBy WhatsApp or email, without anyone having to remember.
  • Quotes and reports that build themselvesFrom the data you already have, in the format you use.
  • Your tools, connectedForms, your customer system (CRM) and spreadsheets passing information to each other.
Real case Universidad Diplomados México Automatic follow-up with every prospect, with WhatsApp to close the enrollment. See the case

AI implementation

Artificial intelligence applied to a real task in your business, not as an experiment: answering common questions, sorting messages, summarizing documents.

Who it's for: businesses that want to use AI but don't know where to start.

What's included

  • One use case with a clear payoffWe pick a concrete task before building anything.
  • Assistants that answer around the clockWith your business information, so customers don't have to wait.
  • Messages and documents in orderAI sorts, summarizes and flags what matters.
  • Clear limitsWe define what the AI does on its own and what a person reviews.

Marketing & branding

Paid ads, ad creative and brand identity to attract customers, keeping an eye on what each new contact costs you.

Who it's for: businesses already spending on ads without seeing the return, or that need a brand that looks professional.

What's included

  • Google, Meta and TikTok campaignsMeasured by what matters: what each new contact costs and what it brings back.
  • Ad creative by audienceCreative made for each type of customer, not one for everyone.
  • Brand identityLogo, colours and fonts so your business looks the same everywhere.
  • Local SEO and your Google profileA complete Google Business Profile, so you show up when people nearby search.
  • Launch contentA posting calendar and pieces for social media when you open or launch something new.
Real case Universidad Diplomados México Each new contact went from costing $8 to $3 in 5 months. See the case

Support and maintenance

Ongoing help after launch, so the system keeps working as your business grows.

Who it's for: anyone who already has a website or system and nobody to call when something breaks or needs changing.

What's included

  • Content changesNew prices, hours, photos or text, without you touching code.
  • Regular check-upsForms, links and speed working like on day one.
  • Small improvementsAdjustments as your business changes, without opening a new project.
  • One point of contactYou talk directly to the person who did the work: no tickets, no middlemen.
Real case Hilo & Hem Website maintenance and social content through the launch. See the case

How we work

A short, visible process, so you always know exactly where your project stands.

01

Diagnosis

We understand the real problem before proposing a solution.

02

Proposal

Clear scope, timeline, and cost — no fine print.

03

Development

Iterative build, with progress you can actually review.

04

Implementation

A friction-free rollout for you and your team.

05

Support

Adjustments and support after launch.

Frequently asked questions

What people ask us most before getting started.

How much does a project cost?

It depends on the scope. After the diagnosis we send you a proposal with clear scope, timeline and cost, no fine print, so you can decide in your own time.

How long does it take?

It depends on what needs to be built. The proposal includes a timeline by stages, and during development you see progress you can review.

Do I need to know about technology?

No. You tell us how your business works and we take care of the technical side. We explain everything without jargon.

Do you only work in Kelowna?

No. We're based in Kelowna and serve businesses across the Okanagan. Outside the valley, we work remotely by WhatsApp, email and video call.

What languages do you work in?

English and Spanish. We also build bilingual websites, like the one for Hilo & Hem.

What happens after launch?

You can stay on with support and maintenance: content changes, check-ups and small improvements, with the same point of contact.

Let's talk about your project

Tell me what your business needs and I'll get back to you with next steps — no obligation.

or fill out the form